MANAGED SERVICES

MAKE YOUR IT SIMPLE AND WORK – DAY 2 SUPPORT

The Increase in demand on technology is tremendous every decade which remains constantly reacting to your IT issues, being up to date and it is difficult for the customer to focus on their growing business. Networker UK can help you managing your IT infrastructure in a smarter way, flexible, cost effective, availability, service reliability, and enhance your productivity across your business. Our flexible approach is always tailored to meet the individual customer needs specific to their business. We manage complex IT Infrastructure by certified Technical Support team in UK who understand the technology and business.

WHY NETWORKER UK ON MANAGED SERVICES?

  • Help you in focus on your core business by managing your In house IT Team
  • Reduce your IT operational cost by 65%
  • We proactively monitor to reduce the incident for management
  • Improved predictability of IT costs
  • Reduce business Risk through SLA’s
  • NOC and availability of skilled Engineers 24/7

Our Infrastructure management services (IMS) are indispensable for managing your IT infrastructure expeditiously. Its proficiency helps you to cut down the cost of your IT by handling all the required IT operations and equipment’s. It is crucial for every business from Small, Medium and Large Enterprises to establish that their IT infrastructure is in the best condition however, it is quite troublesome to manage your IT infrastructure on your own.
We offer with various IMS services such as handling and monitoring of your organization’s servers, storage, networks and applications, where you can reconstitute your IT Operations for ITIL standards and thus, manage your IT cost and operations with more flexibility and scalability. We help your business to enhance and deal with your complex SLAs (Service Level Agreement) proficiently. These services enhance your IT infrastructure management in order to satisfy all of your business needs and thereby reduce your IT operation costs to about 20-30 Percent.


Our services include,

  • End user Computing Services
  • Managed Network Services
  • Data Center Services
  • Cloud and Virtualization services
  • Managed Security services
  • Routing and switching services
  • Remote Network Operations Center
  • Outsourcing Services – Staff Augmentation, SLAs based delivery
  • Global NOC and SOC services

NETWORK OPERATIONS CENTER

Networker UK is capable of providing world class remote monitoring and management of your IT Infrastructure which would intern help you to concentrate on the core business. In our Network Operations Center UK, certified engineers proactively monitor and measure the performance of customers’ IT Infrastructure. Our NOC is operational since 2005.


Our Capabilities

  • Proactive and reactive network monitoring and management
  • Incident Management, Issue tracking and Help desk Management
  • Single point of contact for all incidents and service request support for all customers
  • Our Cisco Certified Engineers provide Level 0, level 1 to level 3 cisco support services in monitoring and troubleshooting the client’s network through secured VPN tunnel and thereby help the clients to focus on to their core business
  • Performance management services provide monitoring and reporting capabilities on network effectiveness and equipment performance based on your Quality of Service (QoS) Service Level Agreements (SLAs)
  • ITIL compliant support process
  • Dark hours / weekend / 24 x 7 monitoring services
  • Maintain and deliver the monthly report to our customers